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How to order a repeat prescription
Important Notes
- Always name the exact medication(s) you need.
- We strongly encourage the use of online or electronic methods.
- Please call the surgery only if you're unable to use any of the above options.
Repeat Prescription Requests
You can request your repeat prescription in any of the following ways:
- NHS App – Recommended: requests go directly to your named doctor.
- Online via AccuRx – Select 'I have an admin query', then 'Repeat prescription request'.
- In person – Drop a written request through our prescription letterbox during opening hours.
Processing Time
Please allow 48 to 72 hours for your request to be processed. The cut-off time is 10:30am. Requests made after this time will be handled the next working day.
Plan Ahead
- Check your medication ahead of bank holidays and travel - order early if needed.
- Requests made too early may be declined to prevent stockpiling. Submit your request 5 days before you run out.
Blood Pressure, ADHD and Contraceptive Medication
Some medications require further information to allow safe prescribing. You can use the POD at reception during our opening hours to submit an up-to-date blood pressure, weight and height reading.
Opioid Prescribing
Pain that lasts for more than 3 months is known as chronic or persistent pain. It is common and affects between 3 and 5 in every 10 people. Chronic pain can be caused by an underlying condition (for example, arthritis or endometriosis); this is known as chronic secondary pain. But in many cases the cause of the pain is unclear; this is called chronic primary pain. Pain is complex and many factors can affect or be affected by the pain, including your work and leisure time, relationships with family and friends, and sleep. Management of chronic pain would be individualised to each individual with a focus on self-management, and maintaining daily function and quality of life despite ongoing pain.